Management/Supervisory Training: Operations, Production, Distribution
This training is heavily geared toward understanding the "numbers" side of operations, while giving very focused attention to the human side of leading and managing. By focusing on the scorekeeping elements of operations, the stage is set for the manager or supervisor to be able deliver a more realistic set of expectations to the organization or workforce. The following fundamental elements are regularly included in this training:
(Please note that this training can be tailored to the needs of a specific company or handled in a generic fashion.)
- Understanding Capacity and Downtime
- Product Mix and Bottlenecks
- Utilization, Yield, and Scrap
- Quality Management
- Managing Productivity
- Planning, Scheduling, and Service/Delivery Requirements
- Operations Costs and Margins
- Shift Management Techniques
- Employee Performance feedback
- Employee Empowerment and Accountability
- Communications: Upward, Downward and Across the Organization
- Leadership in Operations
